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  • Why doesn’t my garage door go all the way down?
    If your garage door starts to close but then reverses, there's a straightforward solution to address this issue. Begin by inspecting the safety sensors located near the ground on each side of the door. If these sensors are misaligned, the garage door won't complete its closing cycle. To ensure proper alignment, verify that both sensors display a steady light. One sensor should emit a solid red/orange light, while the other should emit a solid green light. If either light is blinking, simply adjust the sensors until the light remains stable, and then try closing the door again. Heres a video by LiftMaster to show how to align and diagnose your garage door issue: If you would like personal help give me a call at (210)-331-6717. - Jeffrey Walther
  • What is the main difference between AC and DC openers?
    Both AC and DC garage door openers have their advantages and disadvantages. DC openers are generally favored for their quieter and smoother operation, energy efficiency, and advanced features. However, the choice between the two depends on your specific needs, budget, and preferences. It's recommended to consider factors like noise level, power source, backup systems, and available features when selecting the right garage door opener for your home. Below are some key features and the differences between motor types. 1. Power Source: AC Openers: These openers operate on alternating current from the electrical grid. They are typically wired directly into your home's electrical system. DC Openers: These openers use direct current and can be powered by a standard electrical outlet or a battery backup system. Some models have the flexibility to switch between AC and DC power sources. 2. Noise Level: AC Openers: AC openers tend to be louder compared to DC openers, producing more noise during operation. DC Openers: DC openers are known for their quieter operation due to the smoother transitions of the direct current. 3. Speed and Smoothness: AC Openers: AC openers may have more abrupt starts and stops, leading to a slightly less smooth operation. DC Openers: DC openers offer smoother starts and stops, which can extend the lifespan of the garage door components and provide a gentler operation. 4. Control and Features: AC Openers: AC openers are often basic and straightforward, offering standard features without advanced technology. DC Openers: DC openers offer more advanced control options, such as variable speed settings, soft start and stop features, and compatibility with smart home technology. 5. Energy Efficiency: AC Openers: AC openers can be less energy-efficient due to the constant use of alternating current from the grid. DC Openers: DC openers are more energy-efficient since they convert AC power to DC power, which results in less energy consumption. 6. Battery Backup: AC Openers: AC openers typically do not have built-in battery backup systems. They rely solely on the electrical grid. DC Openers: DC openers can have built-in battery backup systems that allow the opener to function during power outages. This is a significant advantage for areas prone to power disruptions. 7. Maintenance: AC Openers: AC openers may require more maintenance due to their more mechanical nature. DC Openers: DC openers often require less maintenance due to their smoother operation and fewer moving parts.
  • My garage opener is not working, how can I fix it myself?
    If your garage opener is not working first make sure the plug is in the socket nice and tight. If your wall button’s light is on but won’t work when pressed, it may require a new logic board. Here are some videos covering common problems that can be fixed yourself: If you need any more assistance don't hesitate to call me at (210)-331-6717. - Jeffrey Walther
  • Why do you charge a service/trip charge?
    Charging service fees for our mobile garage door and handyman services is essential to ensure the high-quality and reliable assistance we offer to our valued customers. These service charges cover various aspects of our operations that contribute to a seamless and professional experience for you: Skilled Technicians: Our team consists of trained and experienced technicians who possess the expertise to diagnose, repair, and maintain garage doors and perform handyman tasks efficiently. The service charges reflect their skill and dedication to providing top-notch service. Mobile Convenience: We bring our services directly to your location, saving you time and effort. The service charges help cover the cost of mobilizing our team and equipment to your site, ensuring your convenience. Equipment and Tools: Our technicians utilize specialized tools and equipment to complete tasks accurately and efficiently. The service charges help us maintain and upgrade these tools to ensure optimal performance and outcomes. Prompt Response: We understand the urgency of addressing garage door and handyman issues. The service charges help us maintain a responsive and timely service, ensuring that your concerns are addressed promptly. Professional Service: We are committed to delivering professional and high-quality service that meets industry standards. The service charges contribute to ongoing training, certifications, and continuous improvement efforts to provide you with the best service possible. Warranty and Support: Our service charges often include warranty coverage, ensuring that the repairs and solutions provided are backed by our commitment to your satisfaction. In case of any issues post-service, you can rely on our support. Operational Costs: Operating a mobile service involves overhead costs, such as fuel, maintenance, insurance, and administrative expenses. The service charges help us maintain a sustainable business model while offering competitive pricing. Ultimately, the service charges reflect the value you receive from our expert mobile garage door and handyman services. We are dedicated to ensuring your convenience, safety, and satisfaction, and these charges contribute to delivering on that commitment.
  • How much does a garage opener cost?
    The cost of a garage door opener can vary depending on the brand, features, and specifications you're looking for. At our store, we offer a range of LiftMaster garage door openers to suit different budgets and needs. Remember that the initial investment in a quality garage door opener can result in long-term convenience, security, and peace of mind for your home. Feel free to explore our range of LiftMaster openers to find the one that best matches your needs and preferences. Our LiftMaster openers provide excellent quality, durability, and a range of features to choose from, ensuring you find the right opener that fits your budget and requirements. Our selection of LiftMaster garage door openers starts at $425 and goes up to $625. The price variation is due to the different models and features available. You can check out our "Garage Products" page to see the models we carry and the price for each opener. When choosing a garage door opener, it's important to consider factors such as noise level, power source, smart home compatibility, and warranty coverage. Be sure to take a look at the response in the FAQ's regarding the distinction between AC and DC motors.
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